How much does a custom video request cost?

2026-11-10

How much does a custom video request cost in 2026?

A custom video on HedonCustoms costs whatever you bid and the creator accepts. There's no fixed price list: you write the request, set your bid, and the creator can edit it, accept it or decline it. The same goes for custom photos. This guide is for adults 18 and over.

Who sets the price

You do. On HedonCustoms you send a request in the creator's chat with a bid attached. The creator can accept it as written, edit the request first, or decline. That means the real price is the bid on the request the creator accepts, not a number mentioned somewhere in a chat.

A bid only means something next to a clear description. If the request is vague, you and the creator can agree on an amount while picturing two different videos.

How to pick a bid

  1. Start with what you're comfortable spending on this one custom.
  2. Write the request before you settle the number. Say what it's about, which details must be exact (a name, a phrase, an outfit), and what should not appear.
  3. Choose Video or Pictures on the request form. A photo set is an option if stills cover what you want.
  4. Keep the request focused. A short list of must-haves is easier for a creator to price and accept than a long list of loosely connected ideas.

If the creator edits the request, read the new version against what you wanted. An edit can change what you're paying for even if the bid stays the same.

What you actually pay

Add USD to your balance by card through CCBill or by crypto through NOWPayments; either works, and you don't need both. Crypto top-ups use a fixed-rate quote with about a 1% service fee and a $10 minimum.

With a prepaid request, your balance has to cover the bid before you can send it, and the bid is deducted when you create the request. It's held, not paid to the creator. If the creator declines, or you withdraw before they accept, it goes back to your balance instantly. Pay Later may be offered instead, in which case you pay after the creator accepts. The creator earns only after delivering.

HedonCustoms charges a 1% platform fee; creators keep 99%. Unused card balance can be refunded to your original card by asking Support.

My Requests screen with FRESH, IN REVIEW, ACCEPTED and COMPLETED tabs
Each request moves through FRESH, IN REVIEW, ACCEPTED and COMPLETED, so you can see whether your bid has been accepted.

What your money covers after delivery

The creator uploads the video or photos in the app, and you view them there. Nothing ships. Check the delivery against the request before you do anything else.

  • If it matches, you can confirm early. That releases payment to the creator right away, so only do it after checking.
  • If something in the request is missing, file a content dispute within 24 hours of delivery. The review looks at the request details, not chat. The creator can offer a redo within 48 hours (at most 2), or the team can approve a refund.

This is why the description matters as much as the bid: it's what a dispute is judged against.

Don't pay outside the platform

If a creator you found on Telegram, Reddit or X asks you to pay through a link or a payment handle, don't. That money isn't held and can't be disputed. Check the account first (the Telegram verification guide shows how), then send the request on HedonCustoms. Every creator there has passed ID verification through Veriff.

FAQ

How much does a custom video request cost?
Whatever you bid and the creator accepts. There's no fixed rate; the creator can accept, edit the request, or decline.
Does HedonCustoms charge a fee?
The platform fee is 1%, and creators keep 99%. Crypto top-ups also carry about a 1% service fee.
Do I pay before the creator accepts?
With a prepaid request, the bid is taken from your balance when you send it and held. A decline, or withdrawing before acceptance, refunds it instantly. Pay Later may be offered, so you pay after acceptance.
Can I order custom photos instead of a video?
Yes. The request form has a Pictures/Video toggle.
Is this a subscription?
No. You pay per custom request, and it's delivered in the app.
What if the video doesn't match my request?
You have 24 hours after delivery to dispute. The creator can offer a redo (up to 2), or the team can approve a refund.

Know what you want and what you'll spend? Request a custom on HedonCustoms.